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Software training courses

Pressing a ‘training’ key on a computer keyboard

We use a variety of technical authoring software as part of our technical authoring work, and also learn a lot about products and services as we document them. Combine that knowledge with many years of experience in developing and delivering training courses, and we can share what we have learned with you or your clients.

We can:

  • Develop training materials and deliver courses for you
  • Develop training materials for you to deliver your own courses
  • Deliver training courses using materials you provide

Software we use day-to-day

Unless you particularly want us to, we don't try to teach you everything there is to know about a product. Instead, we first ask what you're trying to achieve, and then teach you the skills you need to do it.

  • Microsoft Office – particularly Word
  • Adobe Technical Communication Suite – especially FrameMaker and Robohelp
  • Madcap Flare

Software we have learned for a technical authoring project

Before we can develop online help, user guides and training materials, we first have to learn how to use the software. Once we have that knowledge, we can either use your existing training materials or develop a course for you.

Software (and processes) that are new to us

A big part of what we do is take something that is new to us, learn all about it, and then describe or explain it for others. That's part of our normal routine and is what a good technical communicator does. We can take that skill of sorting relevant and pertinent information from superfluous material and deliver effective training courses.

Want to know more?

For more information on software training, you can get in touch using our contact form.

Please note that we do not supply laptops or copies of software applications. If you require training in a particular software package as part of your course, you can often download trial versions if you do not already own licences.

Clearly Stated: helping people understand your world!